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Privacy Policy

Effective Date: January 1, 2024

Information We Collect

We collect information you provide directly to us, such as when you contact us for services, fill out forms, or communicate with us. This may include:

• Personal identification information (name, email, phone number)
• Health information relevant to music therapy services
• Communication preferences and service interests
• Website usage data through cookies and analytics

How We Use Your Information

We use collected information to:

• Provide and improve our music therapy services
• Communicate with you about appointments and services
• Comply with legal and regulatory requirements
• Send service updates and educational content (with consent)

Information Sharing

We do not sell or rent your personal information. We may share information only:

• With your explicit consent
• As required by law or legal process
• With healthcare providers involved in your care (with consent)
• With service providers who assist our operations (under strict confidentiality)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All health information is handled in compliance with HIPAA regulations.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt-out of marketing communications at any time. Contact us at [email protected] to exercise these rights.

Contact Information

For privacy-related questions, contact us at [email protected] or +1 (503) 555-0847.

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Terms of Service

Effective Date: January 1, 2024

Service Agreement

By engaging our music therapy services, you agree to these terms and conditions. Our services are provided by licensed and certified music therapists in compliance with professional standards and regulations.

Professional Services

Hands On Harmony provides professional music therapy services including:

• Individual and group music therapy sessions
• Corporate wellness programs
• Educational workshops and training
• Specialized rehabilitation programs

Client Responsibilities

Clients are responsible for:

• Providing accurate health and contact information
• Attending scheduled appointments or providing 24-hour cancellation notice
• Following treatment recommendations and safety guidelines
• Communicating any concerns or changes in health status

Confidentiality

All client information is strictly confidential and protected under HIPAA regulations. Information will only be shared with explicit written consent or as required by law.

Limitation of Liability

Our services are provided for therapeutic and wellness purposes. While we strive for positive outcomes, individual results may vary. Music therapy is not a substitute for medical treatment when medical care is indicated.

Cancellation Policy

Appointments may be cancelled or rescheduled with 24-hour notice. Late cancellations may be subject to fees. We reserve the right to terminate services for non-compliance with policies.

Intellectual Property

All materials, methods, and content provided during sessions remain the intellectual property of Hands On Harmony and may not be reproduced without permission.

Governing Law

These terms are governed by the laws of Oregon, United States. Any disputes will be resolved through binding arbitration in Portland, Oregon.

Contact

Questions about these terms should be directed to [email protected].

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Cookie Policy

Last Updated: January 1, 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing site usage.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve our services and user experience. These cookies collect anonymous information about page visits and user behavior.

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and providing customized content.

Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. You can:

• Accept or decline cookies when prompted
• Delete cookies from your browser
• Set your browser to notify you when cookies are sent
• Disable cookies entirely (may impact site functionality)

Third-Party Cookies

We may use third-party services that set cookies, such as analytics providers. These services have their own privacy policies governing their use of cookies.

Updates to This Policy

We may update this cookie policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

For questions about our cookie policy, contact [email protected].

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GDPR Compliance Statement

Effective Date: January 1, 2024

Your Rights Under GDPR

If you are located in the European Union, you have the following rights regarding your personal data:

Right to Information

You have the right to know what personal data we collect, why we collect it, and how we use it.

Right of Access

You can request a copy of all personal data we hold about you.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You can request that we limit how we process your personal data.

Right to Data Portability

You can request your personal data in a structured, commonly used format.

Right to Object

You can object to processing of your personal data for marketing purposes.

Legal Basis for Processing

We process personal data based on:

• Consent: When you explicitly agree to processing
• Contract: When necessary to provide our services
• Legal Obligation: When required by law
• Legitimate Interest: For business operations and service improvement

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected].

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights have been violated.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our privacy policy or as required by law. Health information is retained according to professional and legal requirements.

International Transfers

If we transfer your data outside the EU, we ensure appropriate safeguards are in place to protect your information.

Exercising Your Rights

To exercise any of your GDPR rights, contact us at [email protected]. We will respond within one month of receiving your request.

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DMCA Policy

Effective Date: January 1, 2024

Digital Millennium Copyright Act Compliance

Hands On Harmony respects the intellectual property rights of others and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid copyright infringement notices.

Copyright Infringement Notification

If you believe that your copyrighted work has been copied and is accessible on our website in a way that constitutes copyright infringement, please provide our DMCA Agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the allegedly infringing material and its location on our website
• Your contact information (address, telephone number, email address)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information is accurate and that you are authorized to act on behalf of the copyright owner

DMCA Agent Contact Information

Send DMCA notices to:

DMCA Agent
Hands On Harmony
2847 SE Hawthorne Blvd
Portland, OR 97214
Email: [email protected]
Phone: +1 (503) 555-0847

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury that you have a good faith belief the material was removed in error
• Your contact information and consent to jurisdiction

Repeat Infringer Policy

We reserve the right to terminate access for users who are repeat copyright infringers.

Fair Use

We respect fair use rights and will consider fair use defenses in evaluating copyright claims.

Professional Content

Our therapeutic materials, session recordings, and proprietary methods are protected by copyright. Unauthorized reproduction or distribution is prohibited.